At Wave, advising is at the heart of what we do and who we are. From the late ’90s, our advising first ideology has allowed us to create a custom solution for each client’s individual needs compared to a catch-all program. We work hand-in-hand with our clients throughout Philadelphia, investing time and resources so that we have a full understanding of their challenges and goals and can craft a custom approach to strategic digital transformation.

Back Office Modernization

The Back Office is the heart of your business. If your processes have a lot of hold-ups, the resulting productivity loss will spread throughout your entire company. For example, let’s say a organization brings on a new client in minutes but requires a long time to spin up a new employee or supplier. That’s a challenge because both your employees' abilities and your vendor’s products play a vital role in providing exemplary service to the customer. Therefore, if those elements are not operating efficiently, your client is ultimately who pays the price. Your Front Office can only be as efficient as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our expertise includes a thorough understanding of your business standards as well as the technology that aptly delivers intelligent information. We how to ask the right questions and can identify the right input to resolve questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most crucial part of a migration. Every migration needs a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations should include folder structure, metadata mapping, security, search capabilities, and many other aspects that will help users to find pertinent information. It’s critical that you invest the time to document the problems you have and what is needed to get resolution.

 
 
 

Intelligent Information Management

It is widely accepted that the modern organization relies on several sources to collect content whether it’s a HCM, ERP, ECM, or CRM. Regardless of which system you’re using, it holds vital business information and content that is vital to the success of your business. Both businesses and their customers require data from multiple repositories to complete tasks, and this adds additional complexity if that data is not easily accessible. The conventional route was to combine information into a central archive but this approach is not viable forever as one system can’t govern everything, particularly in some SMBs and enterprise companies.