July 28, 2021

MFiles vs OpenText for Business Process Automation?

Is your Philadelphia-area business taking advantage of business process automation software to streamline tasks and further advance your staff’s productivity? If this is not the case, you’re probably wasting valuable time and financial pluses.

With business process automation functionality, you can automate samely, standards-based workflows, thus making your business processes more efficient, saving on personnel time, and ensuring your team members can concentrate on work that develop the company.

Now, we're examining two of the frequently used enterprise content management (ECM) tools obtainable today for business process automation: M-Files and OpenText. We will assess both, alongside each other and explain how we take advantage of these tools at Wave.

However, first, let's start with a primer on what business process automation is and how it functions.

What is business process automation?

Business process automation (BPA), also known as business process management (BPM), is the utilization of machine-driven technology to streamline routine, rules-based tasks namely sending records, data entry, orienting a new staff member, sending payments, or processing accounts payable affairs.

Advanced automation platforms utilize revolutionary features like machine learning (ML), robotic process automation (RPA), and artificial intelligence (AI) to execute these repetitive tasks on your staff’s behalf.

By automating tasks that would normally dissipate relevant man-hours, you can divert your prized human resources to other areas of the business where they can be more productive.

Automation also decreases the probability of human error, inaccuracy, and process logjams - they all take away from a company’s ultimate result.

How do I know which tasks I can automate?

Not every business process is right for business process automation. The right task is the one that’s done consistently and can be explained by user-defined rules and actions.

What to look for in a process that can be robotized:

  • Does it necessitate that it be consistently done the same way in the entire organization?

  • Is it a routine, sustainable process?

  • Is it vital that the task is perfect?

  • Does the process entail an enormous amount of work?

  • Does it involve several people to do?

  • Is it time-sensitive?

  • Is there a need for an audit trail for this process?

M-Files vs OpenText Comparison



M-Files

OpenText Documentum

Pricing

By quote

By quote


Prices vary between Documentum and AX

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

Email/Help Desk

Forum

Knowledge Base

Phone

Chat

Email

Phone

Chat

Training

In-person

Online

Webinars

Documentation

Videos

In-person

Online

Documentation

Features

Access Controls

Android/iOS Mobile app

Archiving & Retention

Audit Trail

Collaboration Tools

Compliance Tracking

Content Management

Customizable Templates

Digital Asset Management

Document Management

Drag & Drop

Electronic Signature

Encryption

File Conversion

File Recovery

Full-Text Search

Governance

Offline Access

OCR

Search/Filter

Real-time Sync

Version Control

Workflow Management

Access Controls

Administration

Advanced File Versions

Analytics

Business application

Capture

Collaboration

Content Security

Content management

Delivery models

File Sharing

Governance

API

Metadata Search

Microsoft Office 365 Integration

Records Management

SAP Payment Automation

Security, 2FA, SSO

Workflow Automation



M-Files Pros and Cons

M-Files is a powerful ECM tool that advances both on-premise, cloud solutions, or a hybrid version contingent on your business needs. It offers automation technology to simplify your business processes and workflows as well as intelligent information management.

At Wave, we often use M-Files as a one-way information receiver for a client's disparate tools and information. In this manner, we can aid our clientele facing rapid development, the ability to connect all of their procedures and information, and experience greater agility during digital formation.

M-Files is an excellent, expandable application for patrons who have no existing goliath ECM like OpenText Documentum already installed in their business.

However, with MFiles it's essential to realize that assembling automation demands the purchase of an extension called a 'vault'. M-Files available vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

Pricing is determined on a case-by-case foundation influenced by the features your business calls for.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) tool that empowers organizations to better utilize enterprise information, automate156] tedious workflows, build a more scalable business model, and lower risks related to information governance and intellectual property.

It can be rolled out on-premises in a data hub or via the cloud.

At Wave, we generally see OpenText applications utilized by using one of the following methods: with Documentum as a deep-seated ECM or through Application Extender (AX) which functions as a downsized, construct-as-you-go alternative to Documentum.

Documentum is presented fully featured and prepared to decipher any enterprise complication you bear. The disadvantage of Documentum is that the UI is a tad complicated, it demands serious maintenance, and upgrades, as well as the application itself, are pricey.

For companies that have already made an investment in Documentum and don’t want to uproot the application and start over, Wave can aid with tool upgrades and enhancements so that enterprises can maximize their ECM system.

With Application Extender, the user experience and user interface (UI/UX) are quite different from Documentum which several users like.

It's a great substitute for enterprises who don't want to invest in Documentum, and it is possible to be constructed to clear up any enterprise problem.

The drawback to AX is that it is not completely loaded once purchased like Documentum, as an alternative, connectors and extensions will be required to be inbuilt to create enhanced functionality and form automated workflows.

Similar to M-Files, the cost of Documentum and Application Extender are fixed on a case-by-case foundation influenced by the characteristics your business needs.

Let Wave Help You Deploy and Enhance Your BPA Software

If your organization is new to business process automation, or you've already begun mechanizing workflows but wish to reinforce your software to perform more, Wave can help.

Wave assists businesses similar to yours day-to-day to perform automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) tools.

We help our clientele to simplify their work through the entirety of the lifecycle, computerize tiring, repetitive processes, and incorporate the whole technology infrastructure to remove siloes and establish long-lasting expandability for theirorganization.

Already utilizing a legacy software, and have no desire to start all over again? Not a problem!

Wave can go hand-in-hand with your company and enhance your current business applications through add-ons, integrations, and connectors so you can take advantage of your current technology infrastructure without having to start again with a new service provider.

We're happy to work with ECM tools like M-Files, OpenText and Microsoft Sharepoint, or all of the other content services platform you're currently implementing.

If you are interested about how Wave can contribute to digital transformation and business process automation in your Philadelphia organization, contact us today.